If you wish to return an item, you must obtain a returns reference by emailing firstname.lastname@example.org
Please send it to the following address using the pre-printed label enclosed with your order:
1 Rocks Lane
Please return your item within 14 days of receipt. The item you are returning will be refunded on the condition that it is received by us in perfect, saleable condition, all original labels and tags are attached, and it shows no signs of having been worn or washed.
Please note: the customer is responsible for all postage costs incurred when returning an item. Goods must be returned with the returns document enclosed and quoting the returns reference you received from email@example.com
The goods remain your responsibility until received at our address, so we recommend that you obtain a “Certificate of Posting” from the Post Office and / or use a service that requires a signature upon receipt. We cannot be held responsible for items that fail to reach us.